Digital Passes are sent to members via email. Before configuring your automation settings for sending passes, you must create the email template design for members receiving their passes. You may create a different install template for both standard joins and gift memberships. You may also create a specific install template for each unique level, or use the same install template for multiple levels.
Creating an Install Template
To create a new install template, navigate to Messaging Service > Templates and click Create New Message Template. Provide a name for the template that is easily identifiable as well as a subject line (this may be changed later). For Message Type, select Email. For Template Type, select Standard Digital Pass Install for standard joins or Membership Gift Digital Pass Install for gift memberships. Click Create.
Editing an Install Template
The install template is customized with a basic HTML editor. You will see fields on the right that may be used in your message. These include Variables that will provide basic membership information as well as Conditionals that allow you to customize when particular text appears in your message.
A note on conditionals
Conditionals are available for gift membership install templates only. Gift personalization fields (gift giver name, message, and personalization) are optional when purchasing a gift membership online. Conditionals control a specified block of information in your message and should be used to wrap your conditional information, for example:
{{ if_gift_giver_all }}
Your membership was gifted by {{ gift_giver_from }}. They left you a note!
{{ gift_giver_message }}
{{ /if_gift_giver_all }}
The italicized text above would only show on a receipt if a membership was purchased.