You can limit the number of tickets purchased per order for a particular program or program event in XTruLink via Ticketing Setup. These ticket limits only apply to Web Portal and Kiosk transactions. Ticket limits do not apply to Mobile Point-of-Sale (MPOS) transactions.
Steps to configure a ticket limit for an ENTIRE PROGRAM:
- Go to Ticketing Setup > Programs
- Search for your desired program and click the Edit icon
- Go to the Ticket Limit tab on the left navigation
- Enter your ticket limit
- Click Save
Steps to configure a ticket limit for a specific PROGRAM EVENT:
- Go to Ticketing Setup > Programs
- Search for your desired program and click the Edit icon
- Click Program Events under the left navigation
- Select the event from either the Calendar View or the Table View
- Choose Ticket Limit from the left navigation
- Enter your ticket limit
- Click Save and then choose the option For this Program Event Only or For Program Events of the Same Name (this updates all events with the same name with your ticket limit) and Save