Welcome to XTru support

Knowledgebase

Programs [XTL v4] View Your Synced Programs You can view your program list from Main Menu > Ticketing Setup > Programs. Programs and price types are synced from the Altru system every 60 minutes and will ap...
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Discounts & Single-Use Promo Codes [XTL v4] Usage Single-Use discount codes can be created and utilized for both Ticketing and Membership Promotions. View Synced Discounts You can view your available Ticketing discounts from Main Menu &...
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Ticket Limits by Program or Program Event [XTL v4] You can limit the number of tickets purchased per order for a particular program or program event in XTruLink via Ticketing Setup. These ticket limits only apply to Web Portal and Kiosk transactio...
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Pre-Registration Field Settings [XTL v4] The Altru webform settings for pre-registered programs include a few options you might be accustomed to using. These are: Enabling the "Guest details are optional" setting for a speci...
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Program Event Descriptions [XTL v4] You might have a scheduled program in Altru containing events that require different descriptions for various days. You can configure event-specific descriptions under Ticketing Setup > Prog...
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