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You might have a scheduled program in Altru containing events that require different descriptions for various days. You can configure event-specific descriptions under Ticketing Setup > Programs. Any descriptions added here will show only on your online portal (not on kiosks). 

Steps to add event-specific descriptions:

  1. Navigate to Ticketing Setup > Programs.
  2. Select the designated program from the list by clicking the edit icon on the left.
  3. Select the tab for Program Events.
  4. Find the event you'd like to edit and click on it.
  5. Select the tab for Display Settings.
  6. You may add an event-specific image (760 x 360) and descriptions the HTML text editor. The Event Description will display on the portal page and the Calendar Description will display on the Web Calendar hover text when selecting the event. 
  7. When your details are completed, you may select one of two options:
    1. Save to all Events by Name = this will copy the event details to any existing future events within the program that have the same name. Names MUST match exactly in order for event details to copy.
    2. Save to this Event Only = add your details to this specific event only.

Please Note:

  • Any events without an event-specific description will continue to display the default program description you have configured in your online portal settings.
  • To ensure these event descriptions display on your online portal, you must set your program page to Event List Flow. Descriptions will NOT display under Standard Flow. This setting may be found within the settings for an online portal page under the Flow tab.

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