Welcome to XTruLink support

Knowledgebase

Register a Payment Kiosk or MPOS Device Payment kiosks ship from SwipeTrack registered and ready-to-go. Occasionally, kiosks will lose their registration. This can be caused by long periods of inactivity, software updates, or PCI-compli...
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Overview: Kiosk Set-Up There are several items to configure before your kiosk is ready to process transactions. The image below presents a good visual for the set-up items you will need to complete. In general, kiosk...
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Set Up a Kiosk Theme View Kiosk Themes You can view or make changes to your kiosks theme from the Themes option under the Kiosk Menu in your Dashboard. Kiosk Themes allow you to customize the images and colors that a...
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Kiosk/MPOS Templates Configure a Template - Overview Templates allow you to set what will be sold on a kiosk or point-of-sale device at any given time. In Version 2.0, you will need to create Products before you crea...
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Kiosk/MPOS Schedules Viewing Your Schedules You can view or make changes to your kiosk and point of sale schedules from the Schedules option under Cloud Setup in your Dashboard. Schedules allow you to choose which Te...
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Pairing Credit Card Readers with Kiosks Once you have registered your readers in BBMS and/or Stripe, you will need to pair the reader with the kiosk in order to process transactions.  How-to select a reader to pair with a kiosk: Navi...
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Add Kiosk/MPOS Product for a Donation (Designation) You can create a kiosk product for a singular designation or for multiple designations. If you add multiple designations, customers will be able to select their desired fund from a list before the...
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Video Tutorial: Setting Up & Using Mobile-Point-of-Sale Devices This video tutorial provides an overview of configuring and using your Mobile Point of Sale devices. This video does not review using cash for MPOS transactions. If you are interested in running c...
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Cover the Fees Donations (Kiosk) The Cover the Fees setting allows you to cover your XTruLink transaction and/or credit card processing fees with donations from your customers. These donations can be optional via a popup prompt a...
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Cover the Fees Donations (MPOS) The Cover the Fees setting allows you to cover your XTruLink transaction and/or credit card processing fees with donations from your customers. These donations can be optional via a popup prompt a...
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