Logging In [XTL v4]
Each XTruLink system is housed in it's own cloud ecosystem and can be accessed through a unique URL: https://**OrganizationShortCode**.ticketapp.org/ You selected your organization short co...
Users & User Roles [XTL v4]
You can manage XTruLink users and user roles via System > Users. We encourage you to keep this up to date as staff roles and involvement change. Users List The Users List contains all XTruL...
Blackbaud Integrated Payments (Merchant Services) [XTL v4]
What is Blackbaud Payments Integration? With Blackbaud Integrated Payments (BBIP) and Blackbaud Merchant Services (BBMS), you can securely process XTruLink credit card transactions through your B...
Stripe Payments (MPOS) [XTL v4]
Overview Stripe must be used for Mobile Point-of-Sales (MPOS) payments processing. MPOS transactions are processed in person via your XTruLink mobile devices, operated by a staff member. Stri...
Drawer Settings [XTL v4]
XTruLink payments by default will not be connected to a cash drawer in Altru and will not appear in any closed drawer reports. They will still be included in your deposit process and deposit repor...
Constituents & Portal Users [XTL v4]
When you add or edit a constituent in Altru (Individual records only), the constituent will automatically update in your XTruLink database. This sync process occurs every 5-10 minutes. All constit...
Data Sync Management [XTL v4]
Your XTruLink system is connected to Altru via Blackbaud's AppFX API. Data between systems is synced automatically on regular intervals. You do not need to manually sync any data. The data sy...
Selecting Web, Kiosk, and MPOS Delivery Methods [XTL v4]
Within XTruLink Settings, you may select the Altru delivery method to associate with your Web Portal, Kiosk, MPOS, and/or Access Control transactions. A delivery method is needed because Altru req...
Google Analytics 4 Setup [XTL v4]
This article will show you how to setup Google Analytics 4 as well as ecommerce tracking with Google Tag Manager and XTruLink. Google Analytics 4 (also known as GA4) is the next generation of the...
